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Slack: 90-95% 12-month customer retention (source, source)
Lenny Rachitsky • What is good retention
Let’s start with some twins: Coinbase and Kraken, if you like, or Uber and Lyft. The buyers and sellers on the exchanges are interchangeable for users, as are the taxi drivers and riders. Supply and demand in both cases is fungible: it doesn’t matter who you’re trading with, just that there is someone to complete the transaction.
David Phelps • The promised land of the singing frog
Each word of this sentence represents hundreds of billions of dollars of legacy infrastructure that are being replaced by software.
Seth Rosenberg • First Principles of Investing in FinTech
- Integrate the patient’s record via patient portal to confirm or refute the weighted crowdsourced diagnosis
Nikhil Krishnan • Things I’m Thinking About In Healthcare Part 3
Failure is just part of the process. It took me 15 years and 5,127 attempts to develop the first bagless cyclonic vacuum. And I won't lie, it was frustrating, aggravating – but it was also invigorating, exciting. What matters about failure is that you learn from it.
Not only do people cringe at the thought of failing, but we're also an impatient
... See moreJames Dyson • Yes, it’s OK it took me 5,127 attempts to make a bagless vacuum
As Jim Collins observes in Good to Great, first you need to get “the right people on the bus, the wrong people off the bus, and the right people in the right seats.” Only then do you turn the wheel and step on the gas
John Doerr • Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with OKRs
From the Kadama CEO’s POV, there are 2 approaches to defining a content strategy that’s worked for him: Posting weekly / monthly: Higher production quality videos that your audience expects – you know these videos come out less frequently, but will likely have cultural impact or effects. You may be building suspense around a series for exampl... See more
Meagan Loyst • Top 10 tips helping founders & startups win on TikTok
Relaxe — Home Fitness Equipment, Massagers & Relaxation Products
relaxe.co
Cocoon is one of a new wave of apps aiming to change the way we interact on social media. These new platforms don’t encourage you to accumulate likes or followers, or require that you diligently craft an online persona. Instead they want you to connect with a small, curated group of people, and that’s it.