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“No matter how good or successful you are or how clever or crafty, your business and its future are in the hands of the people you hire. ”
― Akio Morita (founder of Sony), Made in Japan
- Introducing a new series: 10X. Where I share the story and lessons of super high-growth startups. Time for #1. This company 10x'd in 5 quarters by taking a multi-billion dollar industry online. Let's dive in 👇
- After we found product market fit @Segment in Dec 2012, we nearly ran out of money because we were so scared to ask customers to pay. It took two gracious customers, a cocky sales advisor and a lot of fernet to learn the true value of our product. A 🧵 with 📸 1/18
Nothing matters if you're not proud of it.
The Head of Design At Airbnb printed out 3 questions for designers at Airbnb to answer:
1) Does it work?
2) Does it scale?
3) Are you proud of it?
If the answer to #3 isn’t a resounding “yes” then they won’t ship (even if metrics suggest you should)
- Tackle the Monkey First: "Let’s say you’re trying to teach a monkey how to recite Shakespeare while on a pedestal. How should you allocate your time and money between training the monkey and building the pedestal? The right answer, of course, is to spend zero time thinking about the pedestal. But I bet at least a couple of people will rush off a... See more
- Current social networks don't have great tools for dispute resolution. They're a combination of anarchy (people yelling) and tyranny (arbitrary deplatforming). An alternative approach is a global moderator hierarchy. In the event of dispute, the lowest common ancestor mediates.
- There’s a lot of noise about Bolt in the headlines. What's it about? The One Click Race. It's real, and it's only heating up. Here’s the scoop 👇
Infrastructure for commerce and DTC Brands and Payment Startups
- New in the Screenshot Essays series: Humble Giants are Unbundling the Internet: http://estromberg.com/humble-giants
Steve Jobs, on Microsoft:
The only problem with Microsoft is they just have no taste. They have absolutely no taste, and I don’t mean that in a small way, I mean that in a big way, in the sense that they don’t think of original ideas, and they don’t bring much culture into their product.