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Before you tell someone they’re wrong, tell them they might be right.

Warren Buffett says the definition of success is when the people you want to love you do love you. A corollary is not to sweat it when people you don’t care about don’t love you.

-Gross Margin - Before, their gross profit per bike was around $1000. Now, it's $300. This is because costs went up, and the price went down.

HOWEVER, if consumers are finding a service useful and it becomes a part of their life, retention rates for the second-year approach 80–90% allowing CSS businesses to build extremely profitable cohorts of users that provide years of cash flow.

Questions about how television shapes our culture have disappeared as television has become our culture. We rarely talk about television, rather what is on television.

One of the first people I met in Second Life was a woman who’d built this mansion by the ocean. We started talking and she casually mentioned that she was homeless in real life. She had built this Second Life home while squatting in an abandoned apartment in Vancouver. She had a background working with computers and had cobbled together an internet... See more