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We’ve all benefited from the last generation of tech operators and investors making their content accessible. The people that should be reading Divinations are those that have the potential to build great companies, but may not afford a subscription, not the VCs.

Human-Focused Design optimizes for human motivation in a system as opposed to optimizing for pure functional efficiency within the system.

One of the reasons so many people have converted into paying subscribers for, say, The New York Times, is that they wanted to read NYT content but couldn’t without turning over their credit card information. Because Scroll doesn’t create or even host content, organic exposure will be limited. Of course, its publishing partners could leverage their ... See more

Five factors play a key role in determining the take rate of marketplace:

[Packaging] is the store front, experience, service and product for direct-to-consumer or D2C brands. It replaces the store as the place where an emotional relationship is made and reinforced every time with the customer