sari

By offering a seamlessly integrated email, payment integration (Stripe is a big part of all these revolutions), and no-design-needed opinionated web presentation, Substack managed to basically resurrect a zombie category of text media that hadn’t really existed in this kind of pure form since the 90s.

I’m convinced that customer-centricity is the main benefit of the PR/FAQ. Sure, you may accomplish many of the same goals with a more conventional Product Requirements Document (PRD). Or you may write a free-form, technical spec — which was what I commonly did in previous roles. But I’ve learnt that the ‘press release’ portion of the PR/FAQ format... See more

You want to find opportunities for talent arbitrage: for example, find people who are excellent at their craft but struggle at self-presentation or public speaking. Others will write them off before seeing what they have to offer — and you get to harness them for their skill while either hiding or improving their weaknesses.

usability is about people and how they understand and use things, not about technology.

The internet was small, slow, and limited. Even at the height of the dot-com frenzy, it’s important to realize that only 7% of the world had internet access. And those who did had to endure dialup connections with dreadful connection speeds.

-Revenue Growth - The slowing growth of its subscription customers is driven by the slowing growth of hardware revenue. Bike unit sales have slumped considerably (around 75% YoY) compared to previous growth rates (200-300% YoY).