sari

Things have accelerated massively on the distributed work front (obviously) and, per Gartner it seems many companies won't look back — 74% of CFOs expect to shift some workers remotely on a permanent basis. This inorganic acceleration has, however, come at a pretty significant price.

You need to be a ​communication hub, both when building consensus internally on priorities/roadmap, but also externally communicating changes to customers. Users need to see that the product is continually improving by hearing about it from you. Everyone internally needs to be on the same page when changes roll out. You are the point of contact for... See more

The book opens with a strong statement: our conventional origin story for money is totally wrong.

A few years ago, I started noticing invitations coming with a set of rules. Kind of boring or controlling, right? Wrong. In this multicultural, intersectional society, where more of us are gathered and raised by people and with etiquette unlike our own, where we don't share the etiquette, unspoken norms are trouble, whereas pop-up rules allow us to... See more

“The future is much like the present, only longer.”

-Bilibili is built around shared interests and purposefully builds friction into community. In order to join a community, users have to pass a 100-question exam. A representative question to join the Harry Potter community, for instance, is: “How many horcruxes does Voldemort have?” (Any self-respecting person should know the answer is seven.)

Sebastian Deterling:  Whatever we put out there as a piece of design, into the world, has a persuasive component. It tries to affect people. It puts a certain vision of the good life out there in front of us. No matter whether we as designers intend it or not, we materialize morality. We make certain things harder and easier to do. We organize the... See more