Nhu Quynh Nguyen

Feature creep is the enemy of usability. By presenting users with fewer, more focused options, we support the heuristic of recognition over recall and drastically lower the chance of error. (It’s no coincidence that I made “aesthetic and minimalist design” number eight out of only 10 usability heuristics.)

The principle extends to mobile interfaces,

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One of the most intelligent case studies in design is the Chinese tea cup. They’re made without handles simply because if it’s too hot to touch, it’s too hot to drink.

Humans naturally want to add more. Add a cardboard sleeve, add a warning on the outside of the cup, add a handle. The result of all these things never cools down the actual contents.

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