“The best new ideas always have unanticipated benefits. So it’s stupid to require people who want to do new things to enumerate the benefits beforehand. The best you can do is choose smart people and then trust their intuitions about what’s worth exploring.”
My work identifies four fundamental organizational forms: the personal organization, like an entrepreneurial start-up; the programmed organization, like McDonald’s with its standardized processes; the professional organization, like a hospital, which relies on the expertise of its professionals; and the project organization, like a film company or... See more