nicole

Givers think that conversations unfold as a series of invitations; takers think conversations unfold as a series of declarations. When giver meets giver or taker meets taker, all is well. When giver meets taker, however, giver gives, taker takes, and giver gets resentful (“Why won’t he ask me a single question?”) while taker has a lovely time (“She... See more

I would advise, as an industry, to pull back from this obsession with user wants and user needs and instead to design for fun. What you want your players to feel, what is the emotional path for them to get there, and how does your software—your business product, if that's what you're building—take them along the path?

During his days of doing growth consultancy to startups, he found a benchmarked predictive way to measure product market fit. You simply ask your users, “How would you feel if you could no longer use the product?” and you let them answer either, “I would be very disappointed,” “I would be somewhat disappointed,” or “I would be not disappointed.” Yo... See more

[3:27] And the last part of my day is where I have the lowest energy and the highest ability to be tempted by other tasks, so this is where procrastination is very easy... this is for things that I would actually like to spend my time on, that don't particularly require huge amounts of energy. (Low Energy + High Temptation)

Conversational affordances often require saying something at least a little bit intimate about yourself, so even the faintest fear of rejection on either side can prevent conversations from taking off.

Didi does something that I suspect even Travis and Uber, as Machiavellian as they are in the US, couldn’t even imagine and see it coming. Didi starts investing in all of Uber’s rivals around the world including Lyft in the US and Ola in India and Grab Taxi in Southeast Asia, and they announced that they’re going to literally, it's like the allies f... See more

[9:32] ...people that were very creative and very effective in their lives always started their day with something that they were looking forward to, even something tiny. [9:53] ...having something that doesn't necessarily need to go in your calendar but can go in your mind for what you want to do the next morning will make you enjoy your day a lot... See more

…the one thing to him that really sets PayPal alumni apart from other people in the ecosystem is they learned at PayPal both willingness and ability to iterate really quickly with a product. Put a product out there that is very far from finished and iterate like mad on it based on true market feedback. He says “not BS-ing themselves about what the ... See more

It’s that they don’t have a structural advantage by gaining the position that they’re in to necessarily make that N+1 market any easier than the N market.