nicole

[1:18] The 3 Part Split

…basically find the opportunities where your product naturally delights someone or naturally makes someone feel a sense of accomplishment and find the light-touch ways to just amplify that?

Givers think that conversations unfold as a series of invitations; takers think conversations unfold as a series of declarations. When giver meets giver or taker meets taker, all is well. When giver meets taker, however, giver gives, taker takes, and giver gets resentful (“Why won’t he ask me a single question?”) while taker has a lovely time (“She... See more

It wasn’t an asset that either company had but the process of the acquisition itself forced them to get good at the thing that would determine their future success.

…the one thing to him that really sets PayPal alumni apart from other people in the ecosystem is they learned at PayPal both willingness and ability to iterate really quickly with a product. Put a product out there that is very far from finished and iterate like mad on it based on true market feedback. He says “not BS-ing themselves about what the ... See more

The challenge then becomes raise enough money and keep morale high enough for long enough so that you actually have the time to make it work. Hence the job of the CEO – the momentum creator.

With intrinsic motivation, we do things because they are inherently interesting and satisfying. With extrinsic motivation, we do things to earn rewards and achieve external goals. That's the problem with rewards, they massively undermine intrinsic motivation. That's why gamification does not work, and when gamification does work, it is because the ... See more