It was not fun to walk around with my ghosts, despite what my positive memories wanted me to believe. I think this is because inherent in “revisiting” is the palpable reality that everything ends, the reminder that soon the way you are experiencing your present moment will be the past; it too will end.

We don’t build community .

We build containers where community has a chance to emerge.

“Reflection matters because it is continuous with practice. How you think about what you are doing affects how you do it, or whether you do it at all. It may direct your research, or your attitude to people who do things different, or indeed your whole life.”

So, on your worry list, write down the best outcome for each problem, the worst outcome, and the most likely outcome. Then add what you would do in each instance. This makes the source of worry specific and gives you a management plan.

I would argue that the high standard for congruence among Japanese establishments plays a similar role in improving the quality of public life. Yes, tasteful establishments cater towards wealthier patrons, but they are key players in creating the city’s overall appeal, as most shop owners are working hard to provide “visual delight.” Japanese propr... See more

Do not send me anything longer than you would send to a crush. Some people email me six-paragraph essays about the time they saved a cat from a tree.

I find the most effective way to get someone's attention is to simply give, just like in dating. Hey, I noticed that you read this book on your website. I think you'd like this book too; it's pretty sh... See more

The individual’s ability to cope with uncertainty

Organizations are created, powered, and led by people. To lead organizations well, we train people in disciplines such as marketing, finance, and leadership. But uncertainty presents a special challenge since few of us have received training in how to deal with it. As a result, although we may call ... See more