Mo Shafieeha

This is Part 5 of the Learning in Ill-Structured Domains Series. Cognitive Flexibility Theory says you can be an expert in an ill-structured domain.

Malone, the example of a non-scrub, is almost flawless — someone who understood how business works and played it the right way, not the way it should be. As a result of the 'monopoly' in cash flows, where operators did not have to worry about competition, he was among the first to use EBITDA as a financial metric. Malone stubbornly refused to... See more

Implementing ML requires high coordination, highly skilled engineering, and product development. Baseten's co-founders were data scientists who scrappily became full-stack engineers so they could use machine learning to mitigate fraud and abuse and moderate user-generated content. At Clover Health, Amir led teams that developed machine learning... See more

A startup miracle is the key difficult thing you need to pull off for your startup to work. If your startup requires zero miracles to succeed, it probably isn't a defensible startup. If your startup requires multiple miracles, you are multiplying a low probability event to get even smaller expected outcomes.

Retroactive airdrops New protocols are designed to incentivize users further, such as airdrops to spread awareness, foster ownership, or reward early adopters retroactively. As an example, Uniswap awarded the UNI token retroactively to all users.

Rule 4: Reasoning by Analogy is … OK!

Every website today places their search field before their search button. Research shows that right search buttons slow users down because they create more and longer visual fixations. Left search buttons help users spot the search label quicker. This makes the search bar easier to find on your site.

As designers, we make choices that other people have to live with. Our responsibility as designers is to make those choices count. System thinking is one way of thinking about how we can make more ethical and holistic choices. A systems approach to designing needs strong partnerships to overcome complexity. Systems thinking is an approach that... See more