Kassen Qian

Good product managers think about the story they want written by the press. Bad product managers think about covering every feature and being really technically accurate with the press.

The flow: Think It = figure out what type of product we are building and why. Build It = create a minimum viable product that is ready for real users. Ship It = gradually roll out to 100% of all users, while measuring and improving. Tweak It = Continuously improve the product. This isn't really an end state; the product stays in Tweak It until it... See more

One of our operating principles is “really, really care.” It’s craftsmanship and a huge amount of dedication to getting all of the details right.

The Think It stage ends when management and the squad jointly believe that this product is worth building.

Users constitute an essential source of information, up to and including their interactions with prototypes and as paying customers.

Your team dynamic is something you can always affect, even if you have no meaningful influence over the major strategic decisions of an organization.

Thinking about team management as a product: - Set up advanced listening mechanisms: help your PMs become better listeners- Keep your feedback loops healthy at all costs: Establish a consistent set of group and one-on-one meetings, ideally early in the week to help set the tone and get the team on the same page.- Your team should have a purpose as... See more

The Lean Startup model has pretty much become the orthodoxy for launching a new product or company today: build an extremely rough version one, launch it, find some users, and then iterate on the product as quickly as you can (pivoting).