Kassen Qian

You’re a router: Act as a traffic cop and bring the right info to the right people.

2. Establish a culture of reflection3. Create more accountability

1. Shipping - The most basic need that a PM satisfies is shipping features. This involves day-to-day tackling of large and small decisions that block the successful release of a new feature.

Amazon’s ‘working backwards process’ is a pretty fascinating example of an alternative to Lean Startup that works . It's simple to describe, but difficult to do. Amazon’s method for  betting on new products is to start from the customer experience and working backwards from that by writing a press release that literally announces the product as if... See more

Somebody can go deep, like all the way down, and then distill it back out to everybody else. So you don’t have to do all of that work yourself. It does require a lot of reading for sure, but the benefit is great clarity of thought on complex topics. Engineers, partnerships, PMs, everybody is producing documents.

Conceptual integrity makes the product both easier to develop and easier to use, because this integrity is communicated to both the development team and the user, through the product.