Kassen Qian

Stripe and Google both have long-term big visions and optimism about the impact technology can have on people’s lives .

2. Strong Product Leadership: in strong product companies, the product leaders are among the most impactful leaders in the company.

Basic structures cannot be composed into larger structures unless they themselves are internally consistent, and so the creation of software, just like any artifact of language, is naturally incremental.Software is a very verbose, very precise incantation of how an information system ought to behave.

I want you to consider instead the possibility that Waterfall came to exist, and continues to exist, for the convenience of managers: those who need you to promise them something specific, and then deliver exactly what you promised them, when you promised you’d deliver it.

6. Always Be Grooming New Leaders: Articulate the mission early in candidate interviews. Hire listeners that display intellectual curiosity. Offer high-performing PMs opportunities to onboard others.

Three consistent themes for identifying winning product organizations:

Good product managers err on the side of clarity vs. explaining the obvious. Bad product managers never explain the obvious. Good product managers define their job and their success. Bad product managers constantly want to be told what to do.

We ensure that our products go from being great at launch to becoming amazing, by relentlessly tweaking after launch.