Kassen Qian

6. Always Be Grooming New Leaders: Articulate the mission early in candidate interviews. Hire listeners that display intellectual curiosity. Offer high-performing PMs opportunities to onboard others.

You’re a coach: Coaches understand that teams are composed of people and the interpersonal relationships between each member determine to a large extent the effectiveness of the team, what it is capable of producing as a unit. PMs too must inspire, motivate and convince their team to fight for Every Single Inch.

There is just the feeling that it should all be exceptional. We should push for an extreme quality bar on all of the fronts.

You’re the product: The product your team builds and ships is the most faithful representation of your success as a PM.

Ownership: I can give you a problem statement, but you’re the one who determines what your job is. You don’t get driven around by the team; you figure out what the team needs, and you deliver that.

4. Strategic Partnering - Company is experiencing rocketship growth, and you're looking to bolster your moat with product bets while designing an organization that will sustain your growth. Your CPO will help set and reinforce that culture for your product organization.Your CPO will take your moonshot vision and lay out the 5 year plan to it,... See more

You’re an inventor : Great PMs are usually creative types, who can generate and churn through many ideas all at once, to arrive at solutions to difficult and multi-faceted problems.

One thing that distinguishes Stripe is that it’s an incredibly deep-thinking culture . It’s a written culture really focused on getting to the right answer.

Defining "Product culture" : a place that lets you do the job and deliver products that solve customer problems.