Kassen Qian

You’re a janitor: You do as much of the dirty work as possible so everyone else doesn’t have to (so the team operates more efficiently)

2. Strong Product Leadership: in strong product companies, the product leaders are among the most impactful leaders in the company.

The PR/FAQ process merely increases the odds that your product would succeed; it doesn’t guarantee it.

In particular, not all software is a Web app ... We discount the volume of, for instance, embedded systems and one-off infrastructure.

One of our operating principles is “really, really care.” It’s craftsmanship and a huge amount of dedication to getting all of the details right.

Another one of the biggest benefits of a written PR/FAQ is that it enables the team to truly understand the specific constraints and problems that would prevent a new product idea from being viable and aligning on them.

You’re an inventor : Great PMs are usually creative types, who can generate and churn through many ideas all at once, to arrive at solutions to difficult and multi-faceted problems.

Features don’t work, in the sense that they can be easily gamed. Behaviour has an advantage over features in that you can describe any feature in terms of behaviour, but you can’t describe behaviour in terms of features.