Kassen Qian

Your team dynamic is something you can always affect, even if you have no meaningful influence over the major strategic decisions of an organization.

We expect every product manager to be actively talking with customers and really spending a lot of time understanding customers. But it’s not just a product management thing. Engineers are expected to be talking with customers as well.

You’re an engineer: companies want PMs who can roll with engineers, speak the same language, grasp the technical concepts (and problems and opportunities) quickly, and by so doing gain the respect and trust of the people actually moving bits around. The best PMs are culturally engineers

One thing that distinguishes Stripe is that it’s an incredibly deep-thinking culture . It’s a written culture really focused on getting to the right answer.

You can ship product like Figma, with this Coda doc

The Think It stage ends when management and the squad jointly believe that this product is worth building.

Musicians have sold $70M+ worth of NFTs to date. 63% of sales revenue came from independent/unsigned artists.

1. The Role of Technology: in strong product companies, technology is not an expense, it is the business.

You’re a router: Act as a traffic cop and bring the right info to the right people.