Jordan Bester

  6. Love is the answer:

- A high-value community exists first and foremost to benefit its members. While it will ultimately benefit your brand to have a high-value community, it will be immediately obvious if you are creating “community” for a sole, self-serving purpose.

Learn from Dropboxs' own @drewhouston.

Some people really benefit from hearing advice that everyone knows, for the same reason we keep schools open despite every subject in them having been taught before.

4.   Retention accelerates payback period: -  Payback period is the time it takes to break  even on the cost to acquire a customer.  It also determines how fast you can start reinvesting in acquisition to fuel growth.  Improving retention can help shorten your payback period to grow faster.

2. Learn the Lingo" Sarah Rapp, director of community and engagement at Behance, says that one of the benefits of being part of your user base's community is being able to speak the lingo. This can get a little tricky for employees that don't come from the same backgrounds as their company's users. "

Matt and his band are on the cutting edge of innovation around web3’s artist—fan relationship. A legend in his own right and a very early adopter to web3 and NFTs, Matt’s crossover expertise in music and blockchain runs deep.