Johanna

I realize that not every business has a community around what they do, but if you do have a broader ecosystem of users, developers or fans, you should try like hell to hire from that crowd whenever possible.

At Stripe, I believe they call this the Sunday test—would you be likely to come into the office on a Sunday because you want to hang out with this person?

By switching our focus from achieving specific goals to creating positive long-term habits, we can make continuous improvement a way of life. Even if we backtrack sometimes, we’re pointed in the right direction.

You need a mission in order to hire well. In addition to wanting to work with a great team, candidates need to believe in your mission—i.e., why is this job more important than any of the others they could take? Having a mission that gets people excited is probably the best thing you can do to get a great team on board before you have runaway... See more

There are two key reasons that the distinction between maker and manager schedules matters for each of us and the people we work with.First, defining the type of schedule we need is more important than worrying about task management systems or daily habits. If we try to do maker work on a manager schedule or managerial work on a maker schedule, we... See more

Picking a single, lifelong career feels like an impossible task for me.As soon as I’ve gone deep into one domain, I feel compelled to explore another. Stability spawns a desire for novelty. Novelty spawns a desire for stability. The cycle goes on ad infinitum.