Jonathan Donner
@jcd
Jonathan Donner
@jcd

Women’s economic empowerment is central to gender equality.
However, work opportunities available to low-income women in
patriarchal societies are infrequent. While crowd work has the
potential to increase labor participation of such women, much
remains unknown about their engagement with crowd work and
the resultant opportunities and tensions. To fll this gap, we critically
examined the adoption and use of a crowd work platform by low-
income women in India. Through a qualitative study, we found
that women faced tremendous challenges, for example, in seeking
permission from family members to do crowd work, lack of family
support and encouragement, and often working in unfavorable
environments where they had to hide their work lives. While crowd
work took a toll on their physical and emotional wellbeing, it also
led to increased confdence, agency, and autonomy. We discuss
ways to reduce frictions and tensions in participation of low-income
women on crowd work platforms.
