In an ongoing study, Wilson observes college students who are left alone in a room, with no phone or other distractions, for 15 minutes. "They hate it," he said. "One would think we could spend that time mentally entertaining ourselves. But we can't. We've forgotten how."

What information consumes is rather obvious: it consumes the attention of its recipients. Hence a wealth of information creates a poverty of attention, and a need to allocate that attention efficiently among the overabundance of information sources that might consume it.

So what’s the smallest way to have that kind of experience?

Some questions that I’ve found to be very effective in one-on-ones: If we could improve in any way, how would we do it? What’s the number-one problem with our organization? Why? What’s not fun about working here? Who is really kicking ass in the company? Whom do you admire? If you were me, what changes would you make? What don’t you like about the

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Do you think Shakespeare was gritting his teeth and diligently

trying to write Great Literature? Of course not. He was having

fun. That's why he's so good.

Meaninglessness is boring. Boredom can be described as a meaning withdrawal, in analogy with drug withdrawal, as a discomfort that tells us that our need for meaning is not being met.

As soon as you start asking questions, you have an obligation to listen to the answers.

A scorecard consists of outcomes and personality traits you’re optimizing for when considering opening up a role at your organization.