Through sheer grind. He was telling me about how he does design reviews at night when he is vacationing. Why? Because a startup can’t stop shipping things because head of design has gone on a vacation. Yes, he can delegate, just like I can. And we do. But if things don’t ship on time, anything that goes wrong, is on our head.
Early feedback is usually better than late criticism. Delaying the conversation or stringing someone along with indirect feedback won’t make them feel better once the real issue is finally addressed. Nobody likes getting bad news, but everyone appreciates clarity.
It’s widely believed that 90-95% of the thoughts people experience are repeated thoughts from the previous day. And many of those repeated thoughts are unhealthy ones. I believe this repetition occurs when we become unaware of our attention’s whereabouts. When left unchecked, our attention gravitates towards the dark place in our mind where bad tho... See more
I've spent the majority of my adult life feeling like I never get enough done. The inability to cross everything off of my to-do list seemed like some sort of fault in my planning, my technique, or my routine. But when I read this line from Oliver Burkeman, my mindset changed.… https://t.co/loNeVvGheg
Getting onboarding right means knowing precisely what people want to accomplish and then putting all your energy into getting them there in the most effective way.
I want us to collectively raise the bar for what we expect from our digital experiences. Life isn't just a series of problems to be solved but moments to be lived. As we find ourselves spending more and more of our time in the digital world—especially now—we should expect that world to inspire, surprise, and dare I say, even challenge us. We are lu... See more