Remember, a solution that works in one scenario may or may not work in another, depending on the problem statement and how your initial research findings work out.
I want us to collectively raise the bar for what we expect from our digital experiences. Life isn't just a series of problems to be solved but moments to be lived. As we find ourselves spending more and more of our time in the digital world—especially now—we should expect that world to inspire, surprise, and dare I say, even challenge us. We are... See more
Philosophers have been worrying about distraction at least since the time of the ancient Greeks, who saw it less as a matter of external interruptions and more as a question of character—a systematic inner failure to use one’s time on what one claimed to value the most. Their reason for treating distraction so seriously was straightforward, and... See more
“The way you speak to yourself, the way you walk, the way you carry your shoulders matters. I got a fabulous opportunity to interview one of Spain’s most famous bullfighters, Martín Vázquez. I wanted to know how a matador controls fear when they know that there’s this massive bull who is going to do everything possible to kill them, and to subdue... See more
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Through sheer grind. He was telling me about how he does design reviews at night when he is vacationing. Why? Because a startup can’t stop shipping things because head of design has gone on a vacation. Yes, he can delegate, just like I can. And we do. But if things don’t ship on time, anything that goes wrong, is on our head.
Getting onboarding right means knowing precisely what people want to accomplish and then putting all your energy into getting them there in the most effective way.