I want us to collectively raise the bar for what we expect from our digital experiences. Life isn't just a series of problems to be solved but moments to be lived. As we find ourselves spending more and more of our time in the digital world—especially now—we should expect that world to inspire, surprise, and dare I say, even challenge us. We are... See more
Through sheer grind. He was telling me about how he does design reviews at night when he is vacationing. Why? Because a startup can’t stop shipping things because head of design has gone on a vacation. Yes, he can delegate, just like I can. And we do. But if things don’t ship on time, anything that goes wrong, is on our head.
We are always telling stories, whether we realize it or not. We might as well get good at it. Good stories win people over. They provoke and inspire and inflame the human spirit. It’s a tremendous source of power.
If you're small, you're in a position where it's to your advantage to be weird—you can have a point of view that the big tech companies never could. In the world of chairs—you're not going to build a cheaper chair than Ikea. Why not build something they couldn't—like a more interesting one