Through sheer grind. He was telling me about how he does design reviews at night when he is vacationing. Why? Because a startup can’t stop shipping things because head of design has gone on a vacation. Yes, he can delegate, just like I can. And we do. But if things don’t ship on time, anything that goes wrong, is on our head.

Remember, a solution that works in one scenario may or may not work in another, depending on the problem statement and how your initial research findings work out.

What’s more, a single solution is a complex, multi-faceted beast. It may address multiple problems at once, but in varying degrees of success. For example, Google Search helps you do your homework, find a restaurant, catch up on the latest news, shop for a new summer jumper. It does not achieve these things equally well

Nice little design detail on Shopify's 2-level side navigation 🤩 Discovered by @arsenkolyba #design #ux #uxui #uxdesign #productdesign

I want us to collectively raise the bar for what we expect from our digital experiences. Life isn't just a series of problems to be solved but moments to be lived. As we find ourselves spending more and more of our time in the digital world—especially now—we should expect that world to inspire, surprise, and dare I say, even challenge us. We are lu... See more

When I use your app, I don't want to see your company's KPI. I want to see your point of view. The world should know that you made it. People should feel your passion vibrating off the screen

If you're small, you're in a position where it's to your advantage to be weird—you can have a point of view that the big tech companies never could. In the world of chairs—you're not going to build a cheaper chair than Ikea. Why not build something they couldn't—like a more interesting one

The world of apps today is entirely domestic beers. Every app is designed to appeal to everyone. Which is another way of saying they're designed so as to not offend anyone