Serendipitous use of the internet is slowly going extinct as we replace link-hopping with the algorithmic-feed. Ranked results and recommendations have become the dominant mode of exploring information online.
This is what happens when you fetishise "creativity" over effectiveness. Which is the default agency mindset . Being cleverly creative is only helpful if it's in ruthless pursuit of a commercial effect. Adland has a strong tendency to see "creative" as the outcome, not just one of the important parts of making one type of advertising more... See more