But Homo sapiens’ dependency on social communication and education is as much of a curse as it is a gift. On the flip side of the coin, it is education’s fault that religious myths and fake news propagate so easily in human societies. From the earliest age, our brains trustfully absorb the tales we are told, whether they are true or false. In a... See more
Let go of unnecessary detail and coordination. Is the project converging to a good enough outcome on a good enough timeline? Good enough! Perfection is impossibly expensive, especially when there's a big coordination headwind.
It’s trial and error or it’s working with people you already know and trust in a business context. Cliché as it sounds, you’re not going to find the right team, if you don’t know yourself – but that’s way too philosophical for this memo. Understand how you work and how you like people to perform under pressure. Set the culture of the business... See more
C. THI NGUYEN: Twitter is doing two things simultaneously. One thing it’s doing is it’s flattening all the kind of rich reactions you have into likes. So already you have not only a binary filter— like or dislike— that pushes you in the direction of aggregated numbers instead of a few deep connections, but you also get this timing filter where... See more
As a solution to the poor consumer experience, early internet companies sprung up to bridge the gap. They made the internet more usable. As a normal person without a computer science background, you could ask questions and get answers (Google) and meet new people (social media). These “Web 2.0 companies” made the internet more accessible to... See more
Each step in a flow should be a very simple question to help the user set up the product. In each question and answer, the user should get one step further in their understanding of the product and its capabilities too.