Emilie Kormienko

C. THI NGUYEN: Since I finished the “Games” book, I’ve been trying to figure out exactly this question, why we’re seeing this increase of points everywhere, not just inside formal games? And the answer seems to be that quantified measures are extremely good tools for large-scale bureaucracies to organize themselves.

When you have extraordinary achievement it seems to come in clusters - Silicon Valley is an example of that...Silicon Valley is an ambition-raising machine because you see others doing more around you.

First, we pivoted, redefining our business. We “fired” all our unprofitable customers and sharpened the product specifically for power users. We borrowed against our receivables to keep growing without dilution. Little by little, the bet paid off, and we scaled our revenue 10x, from $70k/mo to $700k/mo.

This trust framework extends to the software that runs Web3 platforms: key operations can be encoded on the blockchain in “smart contracts” that are auditable and immutable. This makes it possible for a platform designer to commit upfront to certain design features, such as pricing rules, royalty agreements, and user reward mechanics.

During onboarding, it must always be clear what the next step is. And that step must appear easy. This is how you build momentum to propel users toward the end of your product journey.

Flexibility—for both men and women—can help dual-career couples balance the load, especially given that younger men are increasingly willing to take on household tasks. Companies should allow employees to work under flexible terms as long as the work gets done, rewarding results rather than face time in the office. This includes formal programs,... See more

NFTs exist on top of blockchains like Ethereum. Ethereum is a decentralized global computer that is owned and operated by its users.

Community programs should focus on creating value and belonging for members, while also creating value and results for the business. A good way to structure and measure your community strategy involves three levels: business, community, and tactical. Each of these will have distinct goals and measures for tracking success.