Dani Murphy

when I’m in a conversation with someone now, I’m trying to push against that and get us into narrative mode. I’m no longer content to ask, “What do you think about X?” Instead, I ask, “How did you come to believe X?” This is a framing that invites people to tell a story about what events led them to think the way they do. Similarly, I don’t ask

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“The Job Centre is probably responsible for the majority of good British art and music,” Lloyd says

Developing Taste

When the first car came out, consumers didn't care about its color, or silhouette, because the competition was a horse.1 But now that cars have been commoditized, quality and details have become more important than ever.

The same applies to software. Simply shipping a product that works is no longer enough, everyone can do that,... See more

Rainer Maria Rilke: “Be patient toward all that is unsolved in your heart and try to love the questions themselves.”