Daniel Santos

“Start where you are, use what you have, do what you can.” There is no other way to get anywhere.

For example, he posits that active listening and emotional intelligence are inextricably linked. “You know, we think about what we want to say, and we don’t really listen to the other person. We cut them off. We interrupt,” he says. Now consider how poor listening might manifest in technology meeting spaces, trying to meet a deadline while facing a

While we’re busy wondering whether machines will ever become conscious, we rarely stop to ask: What happens to us? How does it change us when we realize that even today’s mind-mimicking “weak AI” can already take over cognitive tasks and abilities we once thought were exclusively human?

As Ravi Kumar, president of the IT giant Infosys, describes it, “You have to learn to learn, learn to unlearn, and learn to re-learn.”