We ruin things

Bill Watterson (the genius behind Calvin and Hobbes) gave a commencement speech in 1990 and it’s incredible.
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We hate other people when latency becomes intolerable. As soon as a task is about speed, other humans feel like an irritating inconvenience. The Uber driver’s small talk annoys us. We wish we were in a Waymo. The cashier’s tip screen feels like a micro-ransom when all we want is a bottle of water. Elevator operators, switchboard attendants, bank... See more