user interviews
Mo Shafieeha and
user interviews
Trust people when they tell you what their problems are, but don’t trust what they think the solution is.
Great user interview questions:
1. What are some alternatives to our product you've used or considered?
2. What's a problem that our product has helped you solve recently?
-I have all these ideas to write but I want them in one place to draft this article.
3. What is the job that our product does for you?
4. What's a feature that keeps you usin... See more
this hits hard: People will be right about what’s wrong, but wrong about how to fix it
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