System Change
Adam Zeiner and
“leverage points.” These are places within a complex system (a corporation, an economy, a living body, a city, an ecosystem) where a small shift in one thing can produce big changes in everything.
The systems analysis community has a lot of lore about leverage points. Those of us who were trained by the great Jay Forrester at MIT have all absorbed one of his favorite stories. “People know intuitively where leverage points are,” he says. “Time after time I’ve done an analysis of a company, and I’ve figured out a leverage point — in inventory
... See moreBurnout, then, is an outcome of an interaction between burnout producing environmental factors and individually susceptible workers.
Counterintuitive. That’s Forrester’s word to describe complex systems. Leverage points are not intuitive. Or if they are, we intuitively use them backward, systematically worsening whatever problems we are trying to solve
If you didn’t want to look closely at your own organizational practices, if you felt uncomfortable about what younger works were agitating for, if you feared changed or anything that usurped your understanding of “how business is done” — Quiet Quitting was the easy answer.
