System Change

the great thing about living in a world of dying systems is that you are uniquely well-positioned to replace suboptimal systems with something superior. New growth takes root best in the decay of its predecessors. For most of the past, if you wanted to create a better future, you had to rally the troops and take someone else’s land or destroy

To make diagnosis something ‘empowering’, the first step is to completely break it apart and acknowledge all of its potential different and conflicting functions. Diagnosis can give you access to community, or cut you off from community. It can give you access to benefits, or it can bar you from income through employment. It could get you your

PLACES TO INTERVENE IN A SYSTEM

(in increasing order of effectiveness)

9. Constants, parameters, numbers (subsidies, taxes, standards).


10. Regulating negative feedback loops.


11. Driving positive feedback loops.


12. Material flows and nodes of material intersection.


13. Information flows.


14. The rules of the system (incentives, punishments, constraints).


15. The distribution of

Exploring where impediments are hard, where they are soft and when they can be ignored is powerful.

The systems analysis community has a lot of lore about leverage points. Those of us who were trained by the great Jay Forrester at MIT have all absorbed one of his favorite stories. “People know intuitively where leverage points are,” he says. “Time after time I’ve done an analysis of a company, and I’ve figured out a leverage point — in inventory