System Change

“leverage points.” These are places within a complex system (a corporation, an economy, a living body, a city, an ecosystem) where a small shift in one thing can produce big changes in everything.

The systems analysis community has a lot of lore about leverage points. Those of us who were trained by the great Jay Forrester at MIT have all absorbed one of his favorite stories. “People know intuitively where leverage points are,” he says. “Time after time I’ve done an analysis of a company, and I’ve figured out a leverage point — in inventory

the great thing about living in a world of dying systems is that you are uniquely well-positioned to replace suboptimal systems with something superior. New growth takes root best in the decay of its predecessors. For most of the past, if you wanted to create a better future, you had to rally the troops and take someone else’s land or destroy

PLACES TO INTERVENE IN A SYSTEM

(in increasing order of effectiveness)

12. Constants, parameters, numbers (such as subsidies, taxes, standards).


13. The sizes of buffers and other stabilizing stocks, relative to their flows.


14. The structure of material stocks and flows (such as transport networks, population age structures).


15. The lengths of delays, relative to the

If you didn’t want to look closely at your own organizational practices, if you felt uncomfortable about what younger works were agitating for, if you feared changed or anything that usurped your understanding of “how business is done” — Quiet Quitting was the easy answer.