System Change
Adam Zeiner and
The systems analysis community has a lot of lore about leverage points. Those of us who were trained by the great Jay Forrester at MIT have all absorbed one of his favorite stories. “People know intuitively where leverage points are,” he says. “Time after time I’ve done an analysis of a company, and I’ve figured out a leverage point — in inventory
... See morePLACES TO INTERVENE IN A SYSTEM
(in increasing order of effectiveness)
There exists in such a case a certain institution or law; let us say, for the sake of simplicity, a fence or gate erected across a road. The more modern type of reformer goes gaily up to it and says, “I don’t see the use... See more
Don’t remove a fence until you’ve understood why someone put it up in the first place
“Quiet Quitting” articles allowed readers to access a convenient cause (damn lazy Gen-Zers) for a pretty existential problem (work sucks). It’s also, conveniently, a way of blaming workers for systemic ills. “Quiet Hiring” deflects from organizational norms that call for eking out as much productivity (at the lowest cost) from each employee in the
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