System Change
Adam Zeiner and
The systems analysis community has a lot of lore about leverage points. Those of us who were trained by the great Jay Forrester at MIT have all absorbed one of his favorite stories. “People know intuitively where leverage points are,” he says. “Time after time I’ve done an analysis of a company, and I’ve figured out a leverage point — in inventory
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Counterintuitive. That’s Forrester’s word to describe complex systems. Leverage points are not intuitive. Or if they are, we intuitively use them backward, systematically worsening whatever problems we are trying to solve
classic framework for thinking about managing change
If you didn’t want to look closely at your own organizational practices, if you felt uncomfortable about what younger works were agitating for, if you feared changed or anything that usurped your understanding of “how business is done” — Quiet Quitting was the easy answer.
