Startup Systems

If you’ve ever worked at a fast-growing startup, you’re probably familiar with the concept of “technical debt.” Code is scrappily thrown together so that the product can function. It’s done with the understanding that this debt will accumulate and eventually cause things to break if not addressed down the line.

Something similar can also happen... See more

The reason is the owner doesn’t have the actual skills or knowledge of the tasks that are being delegated. 

They often think…

“I’ll hire someone to handle that for me.”

Which is all well and good if you know what metrics or KPIs to watch for. 

But, if you don’t know how something is done… 

Or you don’t understand the skills involved… 

How can you know if... See more

Killer utility theory argues that the more general-purpose a device, the less individual applications matter and the more important hardware differentiation becomes. It is the collective killer utility of all the apps that matter, not the existence of one killer app. Consumers buy an Xbox solely for gaming and, for many, solely for Halo (at least,... See more

It’s easy to be excited about what the company seems to do... to choose our path based on the public’s perception of the output. But once the company has more than one person in it, most of our day is about satisfying the customer, meeting supplier requirements and dancing with the tension of doing our jobs.

Often, we use the product we make as a... See more

There’s lots of well-intentioned advice out there about the risks if a business takes off and there isn’t a solid foundation to stand on. But at the same time, it's no surprise that startup leaders see words like "optimizing headcount through capacity planning models" and file it away as unnecessary bureaucracy that’s more befitting of the “BigCo”... See more

They looked for first principles thinkers, so not necessarily your experience, but how do you approach problems, how do you know the right questions to ask? And then create your own framework around that.

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Dropbox also hired for people that were just really humble, collaborative and team oriented. And the combination of those two things,... See more

A startup’s biggest competition isn’t an established player, it’s inertia.