Startup Systems

It’s easy to be excited about what the company seems to do... to choose our path based on the public’s perception of the output. But once the company has more than one person in it, most of our day is about satisfying the customer, meeting supplier requirements and dancing with the tension of doing our jobs.

Often, we use the product we make as a... See more

People act like having a startup fail is the worst thing that can happen to you. And man, that's not even in the top 10. It's bad, I've done it, it's awful. It's really bad, but far worse is to be in a company that won't die, a zombie, undead company that you hate, but you can't leave. Oof, have I met people like that, and we're having a mental... See more

How to build a system of information-gathering to get an ROI on time spent

From the Forte Labs Newsletter:

How to read this newsletter:

You'll always find different topics and different content formats (e.g., video, blog posts) in this newsletter. That's intentional.

But for some, that can feel a bit overwhelming.

I want to assure sure: You absolutely

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Joining an early-stage startup means that resources are scarce, process is non-existent, and goals shift by the day. And tried-and-true playbooks will only go so far, as what works in a big company doesn’t always easily port over to a small startup setting.

Design thinking is a human-centered approach to innovation—anchored in understanding customer’s needs, prototyping, and generating creative ideas—to transform the way you develop products, services, processes, and organizations.

When using design thinking principles, you bring together what is desirable from a human point of view with what is... See more

Product-market fit always starts with the customer. And Dan Olsen’s PMF framework starts from the bottom up.

If you allow your ICP to fray, you’ll lose

From the beginning, we knew we needed to define a good ideal customer profile (ICP). There are manyapproaches to defining a good ICP, but a quality we underestimated is specificity . Simply put, an ICP must be a single market segment :a group of people for whom the value of solving a problem is roughly the... See more