Startup Systems
systems that power startups
Startup Systems
You can do what's called the board mission pledge where the people on your board are required as a condition of being on your board to pledge that they'll use their business judgment under Delaware law to support the mission, not just the narrow interest of shareholders. You can build, we call it an LTSPV, which is basically a financing instrument... See more
Reflections on a movement | Eric Ries (creator of the Lean Startup methodology)
And what you see internally is what I'll say is razor-sharp focus on reducing cycle time and bias to action and how do we reduce cycle time. I think it's basically the core of it culturally to me is getting people to think about smaller units of time for decision making. It seems obvious but I think you really have to reinforce it culturally. So... See more
Lessons from scaling Ramp | Sri Batchu (Ramp, Instacart, Opendoor)
“It's just to remind people that we don't work in years, quarters, weeks, we work in days. Each day matters and so never put out something tomorrow that you know can get done today. And that bias to action really permeates not just in the product teams but everywhere.”
Because big businesses aren’t built on gimmicks. You can blitz your way through Sand Hill Road and spike up the App Store charts on gimmicks, but you can’t actually use them to replace Gmail, or Salesforce, or Instagram, or Instagram, or Instagram, or Instagram. Even seemingly instant successes can’t become lasting companies without putting in the... See more
Benn Stancil • Why Are We Surprised That Startups Are So Freaking Hard?
Necessary chaos embraces the uncertainty inherent to startups. Here are a few examples:
As growth accelerates and larger teams are needed, people stretch into new roles, teams scale and split, and new processes are formed.
After a promising call with a potential new customer, the product roadmap is re-prioritized to incorporate features that will... See more
As growth accelerates and larger teams are needed, people stretch into new roles, teams scale and split, and new processes are formed.
After a promising call with a potential new customer, the product roadmap is re-prioritized to incorporate features that will... See more
Jean Hsu • Does Your Startup Feel Chaotic? Good.
The network effect is sticky and hard to overcome, and as we move the internet of things from our phones to just about everything we touch, it’s worth thinking about resilience, flexibility and the reason we need something in the first place.
Often, we end up compromising about our compromises, maximizing for the wrong outcomes and getting hooked on a new system that forgot what the original system was even for.
When a system is new, few are watching, so a handful of people with intent can design it and optimize it. As it gains in scale and impact, it calcifies at the same time that new tech arrives to codify the decisions that were made when the conditions were very different.
At a big company, you're trained to get it right and get it out. You can’t risk experimenting on your customer base. When you're at a small company, you don't have any product-market fit, so you have to get it out, then get it right.
How to Scale Yourself Down
The early days are exciting. Customers are seen and heard and served. Variations are created and value is produced as problems are solved.
In the early days, the most celebrated employees are the ones who figure out what someone needs and then determines a way to fill that need.
Once the organization gains traction, it’s possible that a short-term profit maximizer will join the team. They push to treat the customers as replaceable flanges, almost identical, income opportunities to be processed. And the employees? They are expenses, not part of a team.
It can seem like the fastest way for a stable business to increase profits is simply to remove some sticks. Process more flanges with fewer expenses. Lower overhead, measure the easy stuff, do it faster.
We spend too much time dealing with shaky towers. The resilience of people connecting, of organizations evolving, of service and clarity and generative work is far too important to be threatened by a few hustlers who insist on measuring the wrong thing.
Joining an early-stage startup means that resources are scarce, process is non-existent, and goals shift by the day. And tried-and-true playbooks will only go so far, as what works in a big company doesn’t always easily port over to a small startup setting.