So, what exactly has OpenAI done differently? Expanding on Altman’s comments and adding a few others.
Going to market with a consumer and an enterprise product. ChatGPT Enterprise just launched. There’s ChatGPT Plus for $20/month for consumers. Is ChatGPT just product-led growth for the enterprise product, or will OpenAI run two playbooks: one to
On the risk of leaning too heavily into “best practices”
To create a product that grows organically, you need to “surprise and delight” your customers. You can’t do that by simply meeting a user’s expectations, you have to surpass them. And doing that takes time. (h/t Scott Belsky)
Don't build features for the sake of building 'something.' Build features to unlock something for your users. Make sure they value it. Otherwise, you're wasting your time building trash.