Startup Advice
sari and
Startup Advice
- To create a product that grows organically, you need to “surprise and delight” your customers. You can’t do that by simply meeting a user’s expectations, you have to surpass them. And doing that takes time. (h/t Scott Belsky)
Things I'm thinking about
When you’re an early stage startup, your most important job is to get clarity on what you’re building. When your product is buggy and low quality and the first mile of the product is ignored (the welcome/tour, the onboarding, the explanatory copy, the empty states), you won’t know if the poor retention numbers are due to a bad product or a bad... See more
Things I'm thinking about
"The solution to your problem is not going to be found in the problem." –– Jocko Willink
Building startups is not a particularly glamorous thing in spite of how the media makes it look. A lot of it is just doing sales or doing customer support hundreds of thousands of times over and over again and being really committed to becoming exceptional at it.
The Not So Cookie-Cutter Approach to Company Building — 8 Lessons from Zapier
i have thought about this hacker news comment nearly every day since november ninth twenty seventeen https://t.co/mz5auDBkKl