Social Platform Trust & Safety

exploring the bounds of social platforms’ responsibility to keep the spaces safe

🎯 Airbnb

Sending professional photographers to host’s homes to take better pics, increased trust, and significantly increased bookings

While prior work suggests that trolling behavior is confined to a vocal and antisocial minority, we demonstrate that ordinary people can engage in such behavior as well. We propose two primary trigger mechanisms: the individual's mood, and the surrounding context of a discussion (e.g., exposure to prior trolling behavior). Through an experiment... See more

Just a moment...

science.org

Reducing partisan animosity content in feeds reduces affective polarization

Don't Feed the Trolls: Why This Old Internet Wisdom Still Matters - Nick's Blog

ngerakines.leaflet.pub

aaron.leaflet.pub

Musubi - Moderation Supercharged

musubilabs.ai

Threat Model

github.com

from the chat app Quiet (https://tryquiet.org/) - good example of a “threat model” for a communications/social platform

But I don’t think platform companies should—or can—act as the governance layer of our online lives. In this, I share tech journalist and Bluesky board member Mike Masnick’s informed belief that global centralized moderation is a dead end. And if centralized moderation isn’t a plausible way forward, then experimentation toward genuinely... See more

Bystanders of Online Moderation: Examining the Effects of Witnessing Post-Removal Explanations

shagunjhaver.com

bystanders of online moderation - exploring impact of showing other people reasons for why certain content was removed