Social Platform Trust & Safety

If this is all downstream of a small and relatively well-off group of high frequency posters (some of our elected officials among them), that would suggest what we might call an ‘elite radicalization’ theory of online politics. The idea is that social media has empowered a (relatively) small group of political influencers who, in response to the pe... See more

If we want to protect the rights of real people, it should be much harder to take away someone’s account and online property. But that only works if we have a way to know which accounts belong to a real and specific human with an authentic connection to the community. That implies more stringent validation requirements to get and keep an account.

Zuckerberg’s social-media-shaped public does not turn around Zuckerberg in the same way. But even so, Zuckerberg is reshaping the algorithms so that some aspects of the public - in particular hostility to immigration, to women and to sexual minorities - will likely come to the fore, while others will recede. The extent to which this reflects his ch... See more

The resulting problems are not primarily problems of disinformation, though disinformation plays some role. They are the problems you get when large swathes of the public sphere are exclusively owned by wannabe God-Emperors. Elon Musk owns X/Twitter outright. Mark Zuckerberg controls Meta through a system in which he is CEO, chairman and effective ... See more

We tend to think of the problem of social media as a problem of disinformation - that is, of people receiving erroneous information and being convinced that false things are in fact true. Hence, we can try to make social media better through factchecking, through educating people to see falsehoods and similar. This is, indeed, a problem, but it is ... See more