shifting perspectives

When a restaurant gets a Michelin star: Customer expectations rise, employee wage demands rise, suppliers expect you to pay more, and the restaurant is more likely to go out of business in the ensuing years.

“We’re pretty good at allowing our incorrect certainties to slowly fade into the background, without a crisis or reckoning. We gradually move on, now even more certain about the other things we’re certain of.

Resilience can be found by holding onto our certainties just a little less tightly. One way to do that is to remember just how often the old ones fade away.”