Personal mastery

Be a Good Citizen As you assemble your network of support, be careful not to adopt a “take” mentality. Wharton professor Adam Grant has explored the roles of “givers” and “takers” in his research.

“What important truth do very few people agree with you on?”

We learn more from people who challenge our thought process than those who affirm our conclusions. Strong leaders engage their critics and make themselves stronger. Weak leaders silence their critics and make themselves weaker. This reaction isn’t limited to people in power. Although we might be on board with the principle, in practice we often

Small wins are exactly what they sound like, and are part of how keystone habits create widespread changes. A huge body of research has shown that small wins have enormous power, an influence disproportionate to the accomplishments of the victories themselves. “Small wins are a steady application of a small advantage,” one Cornell professor wrote

As Morgan McCall, in his book High Flyers, points out, “Unfortunately, people often like the things that work against their growth. . . . People like to use their strengths . . . to achieve quick, dramatic results, even if . . . they aren’t developing the new skills they will need later on. People like to believe they are as good as everyone says .

The only way for me to capture all of it—good ideas, priorities, roadblocks, the dates that people promised to deliver, and the major internal and external heartbeats ahead—was to take notes in every meeting. Longhand. Not on a computer. [See also: Figure 3.5.1, in Chapter 3.5.] Writing by hand was important for me. I wasn’t staring at a screen,

Great thinkers don’t harbor doubts because they’re impostors. They maintain doubts because they know we’re all partially blind and they’re committed to improving their sight.

Using the SCARF model, you can have a better understanding of what needs aren’t being met and why you’re being triggered. This will help you not scratch the itch or react without thinking.

Status

Certainty

Autonomy

Relatedness

Fairness