patience

Here’s a simple mnemonic you can use the next time you arrive at a line: “W.A.I.T.”

WAIT stands for W hy are you being an A sshole, I t’s not like any of us want T o be here either.

Remember: “Waiting in Line” is a critical skill of human beings, and one of the basic building blocks of a decent society. If you’d like to see what life would be like... See more

Clay's trajectory is a reminder that sometimes things take a while to bake (h/t: @edsim) https://t.co/eeiT4zqAdv

The fact is, star brands take time to grow. Take some of the small makeup companies we have acquired recently, like Bliss and Urban Decay. When we bought them, they were little start-ups run by their founders—very simple businesses, but with a lot of originality in the products. So now we know we must nurture them until they have some history. But

... See more

Behind every “overnight success” is a years-long master plan, a bit of luck, and the calculated foresight to strike when culture is ready.

I do not mean passivity, which is frequently mistaken for patience. It is passivity that tells us not to fight for our work. It is passivity that takes “no” for a final answer. Passivity is exactly that: pass-ive. We take a pass on growth on our own behalf. Patience is very different. Patience is not the acceptance of weakness. It is the quiet,

... See more