Centralised moderation isn't the only option that doesn't work. We also need to eliminate any option that doesn't have a credible mean of doing the work — and it's a lot of work, meaning that either someone needs to get paid or you need a lot of volunteers. And punting it to the users can never work.
To have an impact on the world, a system needs to be deployed and funded. Open sourcing the sewage system won’t flush the toilet. Open sourcing a search engine doesn't create a search competitor.
Of course, money is a transformative incentive. Donating our time and labor for free is a privilege. I’ve watched stipends, contract agreements, or permanent staff roles enable incredible volunteers to go way beyond what they could do without compensation. I also believe expectations themselves require expansion and redefinition outside of the... See more
The mistake of the 1.0 platforms was to optimize for engagement—likes, clicks, and shares. This was a successful short-term growth strategy, but at the long-term cost of sustainability. For engagement includes not only joy but rage, not only mirth but sadness. Incentivizing these things creates hellishness, driving people to disengage, to become... See more