Onboarding
examples + insights + ideas for good onboarding experience
sari and
Onboarding
very few customers get on-boarded and primed to the point where they know three things: (1) why they’re there, (2) what they can accomplish, (3) and what to do next (note: users don’t need to know how to use your product at the beginning, they just need to know what to do next!). Once a new user knows these three things, they have reached “The... See more
Scott Belsky • Crafting The First Mile Of Product
In order to successfully onboard a horizontal product, we need to increase their skill over time to keep up with their changing goals.
New users do not yet have the vocabulary to understand the appNew users do not yet have the vocabulary to understand the appImagine that you are in a foreign country where you don't speak the language. You're hungry... See more
New users do not yet have the vocabulary to understand the appNew users do not yet have the vocabulary to understand the appImagine that you are in a foreign country where you don't speak the language. You're hungry... See more
The hard problem of onboarding horizontal products
Loom was 2 weeks from running out of money.
Now it's worth $1.5 billion and has 14 million users.
5 ways Loom wows new users that you can steal:
