“It's so simple, yet makes such a difference. Pretend that every single person you meet has a sign around his or her neck that says, 'Make me feel important.'”
In most companies, activity is driven by the org chart. That’s how decisions are made, communicated, and acted on. That’s why it’s hard to scale as a company grows. Deep org charts give structure to huge hierarchies of people, but they’re not great for executing on projects.