Management & Leadership
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Management & Leadership
Don’t tell people how to do things, tell them what to do and let them surprise you with their results. It
Phil Knight • Shoe Dog: A Memoir by the Creator of Nike
According to Ken Chenault, the legendary former CEO of American Express and current chairman of venture firm General Catalyst, the job of a leader is to deliver on two sometimes conflicting mandates: creating hope, and defining reality.
Every clear directive you issue is a gift because it relievesyour staff of the stress of having to divine your goals. A cleardirective is an indication of trust: your way of saying "I havetaken the time and effort to figure out our goal. I nowacknowledge that you have the knowledge and resources to figureout the process."
Javier Grillo-Marxuach • 11 laws of showrunning
A good change leader never thinks, “Why are these people acting so badly? They must be bad people.” A change leader thinks, “How can I set up a situation that brings out the good in these people?
Dan Heath • Switch: How to Change Things When Change Is Hard
- #fyi — had a thought, no real hill to die on.
- #suggestion — there’s a hill, I’m not going to die on it. But this is what I would do if I were you.
- #recommendation — I’m climbing the hill, I won’t die on it. But I’ve thought about this a lot, and don’t ignore the feedback.
- #plea — I don’t like dying on hills and that’s not really what we do, but this
Lane Shackleton • Flashtags
If someone matters to you, make sure they know it. And there is no better way to let them know they matter than with some sincere and unexpected gratitude.
Don’t wait for a scheduled review. Call them now. Tell them that they are amazing. Tell them you see them and that you value them. If you think they already know and you don’t need to tell them,... See more
Don’t wait for a scheduled review. Call them now. Tell them that they are amazing. Tell them you see them and that you value them. If you think they already know and you don’t need to tell them,... See more