The first thing is shrinking the service area. We serve four neighborhoods — about 8,000 to 12,000 people. If you have too big of a service area, you can't cover it effectively. We ensure that everybody gets access. Access is a big deal. We're aggressively pursuing clients, versus waiting for them to come to us. Some people don't know how to ask... See more
There are four systems in a community: one is the family system, one is the business and nonprofit system, one is the faith system, and the other is the school and government system. When those systems are working together well, you have a healthy, cohesive culture.
“Our towns are where civic culture is created, for better or worse. As this polarized moment in our national politics has shown, civic culture can be poisoned from the top down. But it can be healed and unpolluted from the bottom up and the inside out. How the residents of Tulsa choose to make a civic culture will of course be different from how... See more
Through data we collected in 2024, we found that most people in the U.S. had little sense of belonging in their community. Most don't feel accepted or "fit in" with others in the places they live, and this non-belonging crisis is leading to less involvement in community events and activities.
Instead of firing off salvos on social media, find a local problem you’d like to work with other people to help solve. Like most communities, we need trails cleared, litter picked up, funds raised for cheerleading teams and brass bands and animal shelters. In my community, we have programs where residents help elderly neighbors get to medical... See more