Local Community

The first thing is shrinking the service area. We serve four neighborhoods — about 8,000 to 12,000 people. If you have too big of a service area, you can't cover it effectively. We ensure that everybody gets access. Access is a big deal. We're aggressively pursuing clients, versus waiting for them to come to us. Some people don't know how to ask... See more

Through data we collected in 2024, we found that most people in the U.S. had little sense of belonging in their community. Most don't feel accepted or "fit in" with others in the places they live, and this non-belonging crisis is leading to less involvement in community events and activities.

Beginning the work of civic renewal in localities rather than at the national level is an easier lift in part because Americans have more trust in democracy the closer it is to them. Sixty-six percent of respondents in a 2022 Pew survey reported a favorable view of their local government, and 54 percent did of their state government, compared to... See more

Over the last 50 years, people have shifted away from meeting and volunteering regularly in associations and informal gatherings such as support groups and Bible study groups, choosing instead to engage through “checkbook participation,” where we outsource and pay local and national organizations who hire professional staff to do the good works and... See more

Strong ties like family, close friends, and churches are where ideas are nurtured and meaning is deepened. They are necessary, but limited. Weak ties are how information travels, how opportunities surface, how culture spreads. It is part of why social platforms are powerful. They dramatically increase our number of weak ties.

Strong ties create... See more