The first thing is shrinking the service area. We serve four neighborhoods — about 8,000 to 12,000 people. If you have too big of a service area, you can't cover it effectively. We ensure that everybody gets access. Access is a big deal. We're aggressively pursuing clients, versus waiting for them to come to us. Some people don't know how to ask... See more
So yes, Americans are materially wealthy and unfulfilled, and the primary problem is cultural—we’ve sacrificed community and meaning to emphasize an archetype built on acquiring as much stuff as possible, but then we have made that unnecessarily hard to do. When you give your citizens a cultural script, built on the material, that promises hard... See more
In other words, having your life bound up with those around you for its whole duration can support creating a culture of generosity, trust, and cooperation, rather than one of inequality and individualism. Being in conflict with permanent neighbors, while also living in such a communal culture, can prove costly and stressful. Learning to cooperate,... See more
Over the last 50 years, people have shifted away from meeting and volunteering regularly in associations and informal gatherings such as support groups and Bible study groups, choosing instead to engage through “checkbook participation,” where we outsource and pay local and national organizations who hire professional staff to do the good works and... See more
We agree with those who think revitalizing place-based identities and local engagement may help to break down these walls. If we redirect people’s attention back to local politics and working with fellow community members on projects that have a tangible impact, perhaps we can restart a positive feedback loop and regenerate the crosscutting... See more