Local Community

There are four systems in a community: one is the family system, one is the business and nonprofit system, one is the faith system, and the other is the school and government system. When those systems are working together well, you have a healthy, cohesive culture.

Digital intermediation could help offer this kind of access to what Zacka calls “the lively and diverse intermingling of strangers in the public arena” and what the urban planner Jane Jacobs described as the “great and exuberant richness of differences and possibilities, many of these unique and unpredictable—and all the more valuable because they... See more

We invest in the physical infrastructure of our communities without hesitation. When roads and bridges crumble, we rebuild them. After harsh winters, we fill potholes. There’s no debate—it’s just what needs to be done.

It’s time we apply that same mindset to our social infrastructure. Just as we repair the roads that connect our neighborhoods and... See more

The first thing is shrinking the service area. We serve four neighborhoods — about 8,000 to 12,000 people. If you have too big of a service area, you can't cover it effectively. We ensure that everybody gets access. Access is a big deal. We're aggressively pursuing clients, versus waiting for them to come to us. Some people don't know how to ask... See more

Over the last 50 years, people have shifted away from meeting and volunteering regularly in associations and informal gatherings such as support groups and Bible study groups, choosing instead to engage through “checkbook participation,” where we outsource and pay local and national organizations who hire professional staff to do the good works and... See more