Local Community

The first thing is shrinking the service area. We serve four neighborhoods — about 8,000 to 12,000 people. If you have too big of a service area, you can't cover it effectively. We ensure that everybody gets access. Access is a big deal. We're aggressively pursuing clients, versus waiting for them to come to us. Some people don't know how to ask... See more

Living among different people also deepens empathy. If you grew up alongside refugees, it is harder to fear them. If you recognize the face of the unhoused person on your block, it is harder to dismiss them. Familiarity makes humanity harder to ignore.

We find that people in the U.S. who are surrounded by prompts and reminders to participate in generosity-related activities are more likely to participate in them .

There are four systems in a community: one is the family system, one is the business and nonprofit system, one is the faith system, and the other is the school and government system. When those systems are working together well, you have a healthy, cohesive culture.

Over the last 50 years, people have shifted away from meeting and volunteering regularly in associations and informal gatherings such as support groups and Bible study groups, choosing instead to engage through “checkbook participation,” where we outsource and pay local and national organizations who hire professional staff to do the good works and... See more

We agree with those who think revitalizing place-based identities and local engagement may help to break down these walls. If we redirect people’s attention back to local politics and working with fellow community members on projects that have a tangible impact, perhaps we can restart a positive feedback loop and regenerate the crosscutting... See more