Local Community

One way to create a shared context is through shared struggle. This is why many organizations implement ritualized hazing3 to initiate new members, but the important thing is not the hazing, it’s the sense that you are working together with your fellow humans to achieve a super-human goal. Whether that’s to develop vaccines, to drywall a shelter,... See more

Many of the nation’s largest trading companies were headquartered in the coffee houses, and London’s stockbrokers operated within them for over a hundred years. Only when those establishments fell into decline did the brokers finally acquire their own quarters and establish an Exchange. For many years, the insurance institution Lloyd’s of London... See more

The first thing is shrinking the service area. We serve four neighborhoods — about 8,000 to 12,000 people. If you have too big of a service area, you can't cover it effectively. We ensure that everybody gets access. Access is a big deal. We're aggressively pursuing clients, versus waiting for them to come to us. Some people don't know how to ask... See more

Beginning the work of civic renewal in localities rather than at the national level is an easier lift in part because Americans have more trust in democracy the closer it is to them. Sixty-six percent of respondents in a 2022 Pew survey reported a favorable view of their local government, and 54 percent did of their state government, compared to... See more