Local Community

One way to create a shared context is through shared struggle. This is why many organizations implement ritualized hazing3 to initiate new members, but the important thing is not the hazing, it’s the sense that you are working together with your fellow humans to achieve a super-human goal. Whether that’s to develop vaccines, to drywall a shelter,... See more

Living among different people also deepens empathy. If you grew up alongside refugees, it is harder to fear them. If you recognize the face of the unhoused person on your block, it is harder to dismiss them. Familiarity makes humanity harder to ignore.

The first thing is shrinking the service area. We serve four neighborhoods — about 8,000 to 12,000 people. If you have too big of a service area, you can't cover it effectively. We ensure that everybody gets access. Access is a big deal. We're aggressively pursuing clients, versus waiting for them to come to us. Some people don't know how to ask... See more

Beginning the work of civic renewal in localities rather than at the national level is an easier lift in part because Americans have more trust in democracy the closer it is to them. Sixty-six percent of respondents in a 2022 Pew survey reported a favorable view of their local government, and 54 percent did of their state government, compared to... See more

Digital intermediation could help offer this kind of access to what Zacka calls “the lively and diverse intermingling of strangers in the public arena” and what the urban planner Jane Jacobs described as the “great and exuberant richness of differences and possibilities, many of these unique and unpredictable—and all the more valuable because they... See more

Many of the nation’s largest trading companies were headquartered in the coffee houses, and London’s stockbrokers operated within them for over a hundred years. Only when those establishments fell into decline did the brokers finally acquire their own quarters and establish an Exchange. For many years, the insurance institution Lloyd’s of London... See more