leadership

As the former CEO of both Data Domain and ServiceNow, two successful tech companies in recent years, I am often confronted with questions: what did you guys do? What is the secret sauce? How did you do it? We never thought of ourselves as that different. We certainly didn’t think we had stumbled on a silver bullet. Did we just get incredibly lucky... See more

According to Ken Chenault, the legendary former CEO of American Express and current chairman of venture firm General Catalyst, the job of a leader is to deliver on two sometimes conflicting mandates: creating hope, and defining reality.