Leadership

When leaders exercise authority where they lack competency, they undermine the organization’s efficiency.

It turns out that reality has a surprising amount of detail, and those details can matter a lot to figuring out what the root problem or best solution is. So if I want to help, I can’t treat those details as a black box: I need to open it up and see the gears inside. Otherwise, anything I suggest will be wrong—or even if it’s right, I won’t have en... See more

“The best new ideas always have unanticipated benefits. So it’s stupid to require people who want to do new things to enumerate the benefits beforehand. The best you can do is choose smart people and then trust their intuitions about what’s worth exploring.”

In many ways, there is only one question any manager need ask: How do I make my team members’ lives easier—physically, cognitively, and emotionally?

“The three stages of career development are:

1. I want to be in the meeting

2. I want to run the meeting

3. I want to avoid meetings.”

“A candle loses NOTHING

by lighting another candle.”

— James Keller

One of the easiest ways to increase your value to an organization is to reduce the friction required to get you to do your job.