Leadership

“The key lesson here is that if we are to intervene, we need a solid idea of not only the benefits of our interventions but also the harm we may cause—the second and subsequent order consequences. Otherwise, how will we know when, despite our best intentions, we cause more harm than we do good?”

“Looking back on my career, my favorite managers allowed me to own decisions, even if they disagreed with me. They couldn't do this for every decision — some were just too expensive or difficult to reverse. But if they spotted an opportunity for me to own a decision, they let me run with it. This would often be preceded by spirited debate, where... See more

“The three stages of career development are:

1. I want to be in the meeting

2. I want to run the meeting

3. I want to avoid meetings.”

If the product doesn’t work well, the code is not good.

When leaders exercise authority where they lack competency, they undermine the organization’s efficiency.

One of the easiest ways to increase your value to an organization is to reduce the friction required to get you to do your job.