innovation

Go all in on where you think the future is, regardless of where it currently is. Mute the world then build your own world.

That right there is the recipe for genuine innovation:

• Embrace uncertainty and the fact one doesn’t know the future.


• Understand that people are inventing things — and not just technologies, but also use cases — constantly.


• Remember that the art comes in editing after the invention, not before.

Peter Drucker saidthat “business has only two functions — marketing and innovation .” Marketing and innovation have one thing in common – satisfying the unmet needs of the customer. The customer, thus, is at the heart of ecosystem thinking. And the customer lies outside the business.

One area where I think we are especially distinctive is failure. I believe we are the best place in the world to fail (we have plenty of practice!), and failure and invention are inseparable twins. To invent you have to experiment, and if you know in advance that it’s going to work, it’s not an experiment. Most large organizations embrace the idea... See more