Humans In The Loop

When someone responds in a way you didn’t expect, ask them, “What did you hear me say?” Most of the time, the other person heard something incorrect. Follow up with “I’m glad I asked; let me try that again.”

If you shortcut to the destination you won’t undergo real transformation. Imagine you won the lottery tomorrow: you’d achieve your financial goals, but without the life experience to cope with your change in circumstances.

That’s why you see so many musicians and actors struggle after hitting instant fame at a young age. They have all the success,... See more

With more remote and hybrid work, I think we probably have to be more thoughtful about creating connections — to new people and new ideas. I don’t think it means we can’t do it, but perhaps we can’t rely on water-cooler or photocopier serendipity to the extent we might have in the past.

Perhaps we can use tactics like the “Monday Notes” NASA... See more

“With technology advancing so much, and humans needing to learn how to collaborate with technology to get their work done, the skillset we need more and more to collaborate are the power skills,”

Humanity is waking up to the challenges and opportunities of artificial intelligence, but we don’t yet understand our role. People talk about unexplainable AI when they should be more concerned about the unexplainable humans running the companies that develop the AI. (Hiya, Sam!) People worried about AI taking their jobs and taking control are... See more

Back in the old days of ‘slow traditional culture’ there were plenty of conversations, music in the parlor and even daydreams about dating. But we didn’t count those. The real stuff was the solid stuff, the informal didn’t truly matter.

And now we live in a time where the previously informal is easy to measure.

But just because it’s measured doesn’t... See more