Humans In The Loop

If you never get bored of learning, you'll never get tired of living.

as humans, we tend to do whatever it takes and to use any justification to keep busy, even if the task is meaningless. In the words of the scientists behind the study: “Our research suggests that many purported goals that people pursue may be merely justifications to keep themselves busy.”

For a long time, it was “you’re welcome.” This indicates that you put in some effort and you’re willing to do it again on request.

Recently “no problem” has become more common. This implies that the effort could have been a huge hassle, but this time, it was okay.

For people who are choosing to do the work of hospitality and connection, though, the... See more

In a pair of experiments, Alison Fragale and I found that self-promotion only paid off when the audience was distracted enough to remember the information but forget the source. Otherwise, they saw right through it. If you were that great, you wouldn’t need to boast about your greatness.

Your personal experiences make up maybe 0.00000001% of what’s happened in the world but maybe 80% of how you think the world works.

Management systems have been designed to provide reliability and efficiency, not adaptability and agility. Many of the tools and practices of modern management are geared towards solving problems and eliminating deviations in processes, behaviors, and practices. Because of this framework, management training and leadership development is often... See more

“Technology alone is not enough—it’s technology married with liberal arts, married with the humanities, that yields us the results that make our heart sing.”